[{"reviewer_name":"Kelsey Heenan","review_text":"\"Not only did I see my biomarkers improve, I know I\u2019m taking exactly what my body needs for better performance and better day to day life.\"","reviewer_image":"https:\/\/dev2.choosejoi.co\/wp-content\/uploads\/2024\/03\/Kelsey-H-headshot-1-e1711499030467.jpg"},{"reviewer_name":"Janna Breslin","review_text":"\"I need to be in tune with my body and Joi offers deep dive blood diagnostic labs that allow me to supplement with precision through Smart Supps.\"","reviewer_image":"https:\/\/dev2.choosejoi.co\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-26-172513.png"},{"reviewer_name":"Jessica Cooper","review_text":"\"The process with Joi was super easy and customized to fit my needs. I\u2019m busy with 3 kids, a husband and a full-time job so feeling my best and having energy is a must for me!\"","reviewer_image":"https:\/\/dev2.choosejoi.co\/wp-content\/uploads\/2024\/03\/jessica.jpg"}]
Refund and Return Policy
Returns
We cannot accept returns of prescription products. All sales are final. If you think there was an error with your prescription medication, please contact info@dev2.choosejoi.co.
Insurance backed GLP-1 Policy
The GLP-1 subscription can be cancelled at any time. If you are not a candidate or approved for GLP-1 medication, your subscription will be cancelled, and we will work with you to find another solution. The subscription fees already paid cannot be refunded, all sales are final.
Subscription policy
Subscriptions to include hormone therapy, clomiphene, or enclomephene can be cancelled at any time. The subscription cannot be refunded, all sales are final.
Diagnostic labs policy
All diagnostic lab sales and lab subscription sales are final and cannot be refunded.
Looks like you are in New York or New Jersey - due to local state requirements, we have different pricing in these two states. Please confirm your location if you are in NY or NJ or close this window to see pricing for the rest of the United States.
NY & NJ Residents
It looks like you are in New York or New Jersey - due to local requirements we have different lab diagnostics pricing in these states. Please close this message to review the revised applicable pricing for your service area.
Behavioral Health Resources
Thank you for choosing us to provide support with your health needs. We want to ensure our patients receive the most appropriate and evidence-based care when working with our team of medical professionals. Unfortunately, the behavioral health history that you have identified is not considered to be best practice when treated through telehealth. When individuals are experiencing conditions that you have identified, since patient safety is paramount, we refer them to a trusted local provider in their immediate area for in-person care for the most beneficial results.
We apologize for any inconvenience this may cause and fully appreciate the opportunity that you have provided us in choosing our service for your care. We have curated this list of resources to assist based on potential needs and/or concerns that were mentioned during your visit.
Crisis/Emergency Resources:
Phone Call:
988 - Crisis Support Lifeline
1-800-273-8255 - National Crisis Support
1-866-488-7386 or text START to 678678. A national 24-hour, toll free confidential suicide hotline for LGBTQ youth.
Text:
Text MHA to 741741 and you will be connected to a trained Crisis Counselor. Crisis Text Line provides free, text-based support 24/7.
Due to regulations beyond our control, we cannot ship testosterone therapy to your state. We can, however, still ship other hormone therapies, including estrogen, progesterone, DHEA, pregnanolone and all peptide therapy.
Restricted Product Notice
Thank You!
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